IT Business Analyst
Company: Timber Products Co.
Location: Medford
Posted on: March 16, 2023
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Job Description:
POSITION SUMMARY: The IT Business Analyst will provide
application support to the business and IT by ensuring the
effective operation and use of the systems in accomplishing
business objectives. This position will function as a liaison
between the system users and IT to identify and document business
requirements and ensure the systems and applications provided meet
the business needs.This position is NOT remote as the incumbent
must directly analyze manufacturing processes and interact with
staff at all levels in the manufacturing operations. MAJOR TASKS:+
Develop an understanding of all business processes and functions
(including HR/payroll, sales, production scheduling, manufacturing,
order fulfillment and inventory control) and the IT systems and
applications that support those business functions.+ Create
detailed business process documentation and workflow diagrams.+
Elicit business requirements, rules and data needs from staff
across organizational and geographic boundaries using a variety of
methods, such as conducting user interviews, site visits, process
observation, document analysis, etc.+ Critically evaluate
information gathered from multiple sources, reconcile conflicts,
decompose high-level information into details, and distinguish user
requests from the underlying needs. Be forward-thinking and
identify gaps between customer-requested functionality and
current/future corporate objectives. Identify and communicate
opportunities for systems modifications to improve processes and
increase productivity.+ Prepare comprehensive, detailed business
requirements which translate the user and business needs into
specific software requirements.+ Documentation will include, where
appropriate, data and workflow diagrams, use cases, screen and
interface design, etc. Participate in technical design sessions,
working with the IT development team, to provide insight during
solution development.+ Lead application testing efforts, including
preparation of test plans, coordination of user acceptance testing,
tracking and reporting of defects and requirements gaps.+ Partner
with both business and technical groups to develop and maintain an
effective working relationship to seek solutions and make
recommendations that meet sponsor and stakeholder needs. Assist the
development team in designing, coding, testing, training,
deployment, and support of all IT projects and business
applications.+ Provide exceptional customer service for reported
application issues, researching and identifying problems and
working with IT towards a quick and appropriate resolution. SKILL
REQUIREMENTS:+ B.S. Degree in Business, Computer Science/MIS or
related field preferred.+ 3+ years' experience in business as an
analyst or comparable position preferred.+ Basic understanding of
business practices, especially manufacturing and supply chain
preferred.+ Understanding of Microsoft Dynamics AX or Microsoft
Dynamics 365 application preferred.+ Experience/understanding of
HRIS systems preferred.+ Strong verbal and written communication
skills, organizational skills, analytical and problem solving
abilities.+ Demonstrated ability to quickly learn new software
applications is a must.
Keywords: Timber Products Co., Medford , IT Business Analyst, Professions , Medford, Oregon
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