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Business System Analyst

Company: Lighthouse Worldwide Solutions
Location: Medford
Posted on: November 19, 2021

Job Description:

We are seeking Business Systems Analyst to add to our team!---Qualified candidates should have experience in a related field. Must have an outstanding work ethic, be self-motivated and have a "can do, get it done" teamwork/positive attitude! Competitive wages and benefits! Commission packages! Great team! Great culture and benefits!Employer Matched 401 k! Sick and Vacation! Health benefits! (Vision, dental, medical, disability and life insurance) About the Company: Founded in 1982, Lighthouse Worldwide Solutions is the world's leading supplier of real time contamination monitoring systems and airborne particle counters. Lighthouse offers the most complete line of contamination monitoring solutions available that include Airborne Particle Counters, Microbial Samplers and Liquid Particle Counters, as well as Temperature / Humidity sensors. Recently added production of air purification products, manufacturing of personal protective equipment. These solutions are now found in semiconductor, pharmaceutical, data storage, biotechnology, aerospace and defense industry plants worldwide. About the Job and Responsibilities: This position is responsible for evaluating, designing, and maintaining database systems that support business objectives; provide primary support and maintenance of the ERP/Financial system, CRM System, and other related sub-systems; maintain the integrity of database systems; document user instructions; provide training and input into best-practices; perform the installations and upgrades of database related products; create complex queries to manage, monitor, correct data; develop scripts and APIs to integrate and sync databases; troubleshoot highly technical and complex issues. Essential duties and responsibilities:System owner for ERP System (Expandable), CRM System (Salesforce), and other related sub-systems such as credit card processing software (Paragon), sales tax software (Avalara), financial reporting software (Spreadsheet Server), Crystal Reports, database alerts (Knowledge Sync), and any future related systems.

  • Develop and test reports, analytics, and alerts that provide concise information to streamline operations and facilitate timely action and decision-making.
  • Project manage system upgrades and implementations.
  • Key point of contact for users.
  • Consult with internal customers to understand their requirements for business applications and data analysis.
  • Liaise with IT and external support where necessary in relation to user issues.
  • Diagnose and correct issues raised by end users.
  • Assist in training of users in best practice use of the system and develop training materials as needed.
  • Carryout functional testing and assist with UAT where needed for new implementations and upgrades.
  • Perform database maintenance.
  • Evaluates current technology use and needs of the company and recommends software and hardware improvements.
  • Oversees backup, security, and user help systems.
  • Remains current on advances in technology.
  • Provides technical support to users.
  • Prepares and delivers operational or project progress reports.
  • Implements and oversees operational budget and expenditures.
  • Be a self-starter and gain deep understanding of the business and ERP system and underlying database architecture, design, structure, and dependencies.
  • Perform data analysis, data validations, and data quality assessments/review to ensure database integrity.
  • Support process improvement efforts.
  • Strong communication skills to effectively interface with others inside and outside the IT department, as required.
  • Get along with others.
  • Able to lift up to 25 pounds and 41+ pounds as a two-person lift.
  • Performs other related duties as assigned. Supervisory Responsibilities:
    • Possibly one or more Information Systems/Technology associates. Travel:
      • Occasional to other LWS offices in the U.S. Required Skills/Abilities:
        • Excellent verbal and written communication skills.
        • Excellent interpersonal and customer service skills.
        • Excellent organizational skills and attention to detail.
        • Strong knowledge of ERP / financial / manufacturing systems.
        • Proficient in Crystal Reports.
        • Proficient in SQL scripting with hands on experience creating SQL queries, views, triggers.
        • Proficient in Microsoft Excel.
        • Customer focused with the ability to prioritize workload.
        • Proactive and responsive, able to ask the right questions and raise flags appropriately.
        • "Can do" teamwork attitude, ability to work in a team oriented, collaborative environment.
        • Ability to successfully engage and interact with both IT and the business
        • Ability to take initiative and willingness to learn.
        • Ability to function well in a high passed and times stressful environment.
        • Ability to work independently. Education and Experience:
          • Bachelor's degree in Computer Science or Information Systems, Programming, from a four-year college or university and 5 years of experience in a related field, or equivalent combination of education and experience. CANDIDATES SUBJECT TO PRE-EMPLOYMENT BACKGROUND SCREENING EEO Statement: Lighthouse Worldwide Solutions is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, age, color, sex, religion, national origin, marital status, ancestry, citizenship, veteran status, sexual orientation or preference, gender identity, disability status, or any other legally protected status.

Keywords: Lighthouse Worldwide Solutions, Medford , Business System Analyst, Professions , Medford, Oregon

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