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Workforce Intelligence Specialist Solutions Consultant

Company: Pega Systems
Location: Myrtle Point
Posted on: April 8, 2021

Job Description:

Develop a trusted advisor relationship with the Pega Account Team and Pega clients, serving as the accounts' advocate within Pega for Workforce Intelligence and digital transformation. Engage with high value accounts to build a Pega Solution Roadmap maximizing ROI supported by data-driven analytics. Coach clients that use the Workforce Intelligence platform on how best to interpret findings. Enable clients to adopt best practices to increase adoption, which in turn will convert to a strategic roadmap for transformation. Provide market feedback to product owner to strengthen product offering needed to drive more tangible results and insights. Create a Client Success knowledge library which document clients' success stories and best practices to improve the client success functions at Pega. Engage and manage Workforce Intelligence and Data Led Transformation efforts from Discovery to Solution Recommendation. Who You Are: You are an analytical thinker who possesses a "do what it takes" attitude to uncover process gaps. Your calm demeanor, excellent attention to detail, time management and task prioritization skills make it easy to focus on the most important, actionable insights. Design Thinking, presentation skills, and your ability to command and manage projects will be a big plus. What Youve Accomplished: BA/BS Degree or equivalent business experience 5 years of relevant work experience in consulting or consultative sales Strong knowledge of business processes across many verticals and business applications. Proven effectiveness at leading and facilitating executive meetings and workshops Working knowledge of the software development process and of software design Strong Business Transformation consulting background 6-Sigma blackbelt preferred Data Analytics and tools expert (Tableau, Power BI, Excel, etc.) Process Discovery/Analytics experience (Celonis, Abbyy Timeline, Appian, NICE, UIpath Process Gold, others) Workflow Tools experience (Appian, ServiceNow, Salesforce, Pega) SVP/C-Level presenter 50-70% travel Operational Walk-throughs ROI development

Keywords: Pega Systems, Medford , Workforce Intelligence Specialist Solutions Consultant, Professions , Myrtle Point, Oregon

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