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IT Programmer Analyst II

Company: Rogue Credit Union
Location: Medford
Posted on: February 16, 2020

Job Description:

Department:Information Services Reports To:IT Application Development Manager Grade: 12Classification: Exempt Supervises Direct: 1Supervises Indirect: 1 Role: Works closely with stakeholders and team members to understand requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with organizational and IT strategies and comply with the organizations architectural standards. Involved in the full Systems Development Life Cycle (SDLC) and is responsible for designing, coding, testing, implementing, maintaining and supporting application software. Makes recommendations towards the development of new code or reuse of existing code. Responsibilities may also include participation in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations. Essential Functions& Responsibilities: 50% Develops program logic for new applications or analyzes and modifies logic in existing applications. Maintains the integrity of the system through the use of industry standard methodologies and best practices in code design and development efforts. Maintains, tests and integrates application components. Ensures that system improvements are successfully implemented. Perform/participate in peer code reviews. Ensure a high level of information security and data integrity. Comply with all policies and procedures controlling access to RCU's digital resources for both internal use and outside/3rd party agencies based on regulatory requirements and best practices. 20% Conducts planning, analysis and forecasting activities to plan projects and tasks. Assist in the triage, prioritization, dispositioning, execution, follow-up and management of support requests as assigned. Provide leadership and/or guidance to other technical professionals. Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Act as project lead on assigned projects; Elicitation - Discover the underlying business need to be addressed and information related to the product and project requirements, often through conversations with stakeholders. Analyzing Requirements - Organize, specify and model the requirements to ensure they are complete and unambiguous. Analyze complex data to troubleshoot and drive design solutions. Analyze and assess current processes and define / document recommended improvements. Specifying Requirements - Document (or assist the requestor) the requirements in a format that can be shared with stakeholders. Validating and Verifying Requirements - Ensure the requirements map to the real business need, are approved by all relevant stakeholders, and meet essential quality standards. 15% Create/maintain documentation of software design and test plans. Organize and prepare program and system documentation according to established procedures to facilitate ongoing support, maintenance and regulatory compliance. Participate in the definition of corporate standards for software architectures and use cases. 10% Respond to and resolve helpdesk tickets. 5% Proactively performs other duties as needed or assigned. Performance Measurements:

  • Supports and practices Rogue Credit Union's Vision, Mission, Values and Loyalty Culture. Utilizes the Service Promises with both internal and external members. Embraces the Credit Union's community involvement program in a positive and proactive manner.
  • To provide a high level information system technical support to all employees of the Credit Union in a professional, courteous and efficient manner.
  • To stay informed of current trends affecting technology within the financial services industry.
  • To maximize system uptime on assigned systems.
  • To research, recommend, and implement best practice procedures and systems to ensure the long term viability and efficiency of our information technology.
  • To assist in training and cross training the IS staff in all areas related to assigned systems.
  • To create and maintain documentation on all process related to assigned hardware and software systems.
  • To implement and maintain appropriate disaster contingency plans for assigned systems.
  • To work independently on tasks assigned. Knowledge and Skills: Experience: Prefer 2 to 5 years developing code in a professional environment Education:Equivalent to a college degree (BS or BA in a relevant field). Interpersonal Skills:Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Skills:Developed skills and experience with Python, PHP, .NET C# and/or .NET VB, or other similar languages and environments; MS-SQL Server, SSRS, Source Code Management systems. Solid knowledge/experience of end-to-end systems development life cycles (i.e., waterfall, incremental, Agile and other approaches to software development). Skill with serviceoriented architectures (SOA). Ability to troubleshoot and resolve issues across multiple technologies; Good problemsolving, team, and time management skills. Solid business acumen. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization; Facilitation skills with individuals and small groups; deals well with ambiguity; exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results. Experienced in analyzing issues, distilling and communicating their relevant aspects. Providing consistent high levels of service, quality and productivity; is resourceful and proactive in gathering information and sharing ideas. Must be highly productive, with the ability to automate systems and technologies to maximize efficiency and up time. Self-motivated and able to prioritize work, and reconcile competing schedules. Excellent customer service skills that build high levels of customer satisfaction; Physical Requirements: Some lifting required (up to 30 pounds), continuous sitting, occasional standing and occasional walking. Finger dexterity while using computer. Occasional talking and hearing in person and on the telephone. Continuous clarity of vision at 20 inches or less and continuous clarity of vision at 20 feet or more. Work Environment:This job is an exempt position that requires flexibility in scheduling tasks and projects. The employee must independently monitor hours and judge the time needed to be spent on applicable duties. Employee must be capable of adjusting to unpredictable schedules proactively. As a direct representative of the Credit Union, the employee must conduct and present themselves courteously and professionally. Exposed to potentially hazardous conditions, i.e., robbery. Travel to all Credit Union regions may be required. Disclaimer: Job descriptions are not intended, and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Note: Rogue Credit Union is a drug free workplace and requires a drug screening test within 48 hours of employment offer. Rogue Credit Union is an Equal Opportunity Employer and makes employment decisions without regard to race, color, national origin, religion, sex, age, disability, veteran status, or any other protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method, please call or email . This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Keywords: Rogue Credit Union, Medford , IT Programmer Analyst II, Professions , Medford, Oregon

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