Dealer Services Supervisor

Company: Lithia & Driveway
Location: Medford
Posted on: September 12, 2023

Job Description:

Dealer Services SupervisorThe Dealer Services Supervisor is responsible for supporting our dealership network with the facilitation of the following: overseeing local and state licensing/compliance matters, dealership management updates, and knowledge of regulatory automotive franchise laws, to name a few. This position also requires overseeing the tracking, auditing, and updating all corporate and automotive dealership records. This support position will collaborate with a variety of other Lithia Departments, both internally and externally as well as maintaining relationships and working with other outside business partners.The Dealer Services Supervisor reports to the Manager, Manufacturer Relations & Dealer Services.Compensation Range: $60,000 - $70,000 annuallyResponsibilities

• Proven ability to lead and inspire a group as a positive role model
• Oversee a team of 2-3 people
• Ensure department is meeting its performance expectations
• Track each individuals performance and provide guidance/coaching
• Maintain appropriate staffing levels to handle workload - Conduct interviews and make hiring decisions
• Seek continuous improvement; encourage ideas to improve processes
• Manage the workflow of the team to ensure daily functions are completed timely and accurately
• Understand company and department goals, communicate goals to the team
• Implementing & improving procedures and processes for department efficiency
• Streamline and standardize workflow
• Provide and participate in cross-training within the department
• Provide back-up coverage and daily support for administrators when needed
• Ensuring important deadlines are met and communicated appropriately to upper management
• Research laws/regulations to complete required paperwork to obtain licenses and maintain compliance
• Proactively communicate with your supervisor
• Other duties and projects, as assignedSkills and Qualifications
  • Strong attention to detail
  • Sense of urgency
  • Excellent communication
  • Associate or Bachelors Degree
  • At least 3 years experience successfully leading a teamCompetencies
    • Does the right thing, takes action and adapts to change
    • Self-motivates, believes in accountability, focuses on results, makes plans and follows through
    • Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
    • Thrives on a team, stays positive, lives our valuesPhysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*
      • Up to 1/3 of time: standing, walking, lifting up to 25 pounds
      • Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing *Reasonable accommodations may be made to enable individuals to perform the essential functions. NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

Keywords: Lithia & Driveway, Medford , Dealer Services Supervisor, Other , Medford, Oregon