ServiceNow Developer

Company: MICASA GLOBAL
Location: Myrtle Point
Posted on: March 16, 2023

Job Description:

The ServiceNow Developer is a hands-on role that includes the daily support, operations, and solutioning of the ServiceNow platform, including CMDB, ITAM, ITBM, ITOM, ITSM, etc. He/she provides technical/management leadership on major tasks or technology assignments. He/she establishes goals and plans to meet project objectives. He/she must have domain and expert technical knowledge. Designs and develops solutions to complex applications problems, system issues, or network concerns. Perform systems management and integration functions. Functions as a technical expert across key tasks and on multiple complex and high impact work.



Required:

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• Must have at least 6 years of relevant experience
  
• Must have experience with development and systems integration
  
• Must have a bachelor's degree
  
• Must have a ServiceNow certification
  
• Must be a US citizen and able to obtain secret clearance
  
  
  
  Responsibilities:
  
  
  • 
    
  • Develop strong relationships with internal and external stakeholders to understand the client's vision and how ServiceNow plays in their digital transformation journey
    
  • Develop and maintain a comprehensive technical blueprint of the ServiceNow services, creating solution options that align IT services with business missions, goals, and objectives with consideration of both technical and non-technical implications and trade-offs
    
  • Manages technical governance processes including working with stakeholders to establish delivery operating model governance to ensure successful go-lives, end-user adoption, and on-going support that align with ServiceNow out of the box capabilities
    
  • Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis using agile methodologies
    
    
    
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    • Perform hands-on technical development work and create and use update sets to move customer configuration between environments
      

Keywords: MICASA GLOBAL, Medford , ServiceNow Developer, Other , Myrtle Point, Oregon