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Advanced Usability Specialist - Remote

Company: The Computer Merchant, Ltd
Location: Myrtle Point
Posted on: January 23, 2023

Job Description:

Job Title : Advanced Usability Specialist
Location: REMOTE
Wage Range:$50-55/hr
Job Number: 23-00100

Job Description: Our client, a large defense contractor, has an immediate opening for an Advanced Usability Specialist to work remote in the U.S.

Qualifications: Bachelor's degree in a related specialized area or field or equivalent is required plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience.

Ideal Candidate:

  • Diverse research approaches, including qualitative and quantitative data collection
  • Is well versed in UX research best practices and planning/conducting user research
  • Ability to plan and facilitates collaboration between cross-functional team members and stakeholders
  • Can synthesize multiple inputs into a cohesive approach and get buy-in
  • Makes compelling artifacts and presentations that are framed appropriately for the audience and goals
  • Understands how to represent the needs of the user throughout discovery, design, and development process/product life cycle
  • Understanding of Agile would be nice


    • Prefer an M.S. in Experimental Psychology, Human Factors, Cognitive Psychology, Statistics, User Experience, Computer Science, or related field + 3 years of experience in planning and facilitating a range of qualitative and quantitative research types from usability testing to exploratory discovery projects
    • Or B.S. in Experimental Psychology, Human Factors, Cognitive Psychology, Statistics, User Experience, Computer Science, or related field + 5 years of experience
    • End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
    • Full understanding of the balance of user needs, business needs, and technical capabilities


      • Passionate about great user experience and a strong desire to help others understand the value and importance of UX
      • Strong user advocate who is driven to ensure technology works for the user
      • Identify creative alternatives when presented with barriers to progress
      • Good time management skills
      • Detail-oriented work
      • Strong work ethic
      • Excellent verbal and written communication skills
      • A great storyteller
      • Ability to quickly adapt to changes in work priorities
      • Can work independently with minimal supervision
      • Solid problem-solving skills focused on design thinking
      • Ability to accept and integrate constructive feedback
      • Desire for a stable, long-lasting career with growth potential
      • A great attitude for UX and thrives on challenges

        What is the IT UX team:

        • We support employees with the technologies to help them achieve mission critical goals with ease and efficiency
        • We research user experiences from a place of curiosity, collaboration, and connection
        • We practice data diplomacy to share quantitative analysis and qualitative insights that guide IT teams in creating human-centered solutions that help the IT business achieve their goals.
        • We advocate for the end-user in a way that increases empathy and inspires creative problem solving

          What you will do:

          • Collaborate with a diverse group of cross-functional product, design, IT, and engineering
          • Apply a range of research methods and approaches to distill undefined, unclear problems into cohesive research questions and directions
          • Plan and facilitate qualitative and quantitative research studies
          • Analyze data, and present findings
          • Synthesize multiple inputs to provide user-centered and actionable insights for product decision-making
          • Produce user personas, workflows, journey maps, and other artifacts relevant to early UX design
          • Defend design decisions with compelling, research-based rationale
          • Present research findings, recommendations, and solutions to non-UX project teams
          • Effectively communicate findings to stakeholders

            Equal Opportunity Employer Veterans/Disabled

            * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Keywords: The Computer Merchant, Ltd, Medford , Advanced Usability Specialist - Remote, Other , Myrtle Point, Oregon

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