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Patient Services Specialist

Company: Providence Health & Services
Location: Medford
Posted on: November 22, 2022

Job Description:

Patient Services Specialist - in the Access Service Department at Providence Medford Medical Center located in Medford, Oregon. This is an On Call position that typically works Variable shifts on days, evenings and nights during weekdays and weekends.

Patient Services Specialist - helps register the patient; obtains complex demographic, insurance, and medical information. Operates telecommunications console in placing, receiving and relaying calls. Performs paging, code announcements, on-call, and other duties in accordance with approved policies and procedures. Provides superior customer service utilizing good judgment that exceeds the expectations of patients, visitors, physicians, and Providence Health System staff. This position is responsible for all related duties as they pertain to patient access into the Providence Health System. The Registrar is a member of a team whose purpose is to provide Providence Health System superior service in preforming multiple functions.

Preferred qualifications:

* Associate's Degree in Healthcare or Business Administration.
* National Certification of CHAA upon hire.
* 3 years experience in Patient Access of Business office setting. Experience with insurance eligibility systems.
* 3 years utilization of medical terminology in job setting. Knowledge in medical billing codes.
* 1 year knowledge of Epic applications.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Keywords: Providence Health & Services, Medford , Patient Services Specialist, Other , Medford, Oregon

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