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Outpatient Support Services II

Company: ColumbiaCare Services
Location: Medford
Posted on: May 15, 2022

Job Description:


*** $1,000 Sign on Bonus Available! ***

ColumbiaCare Services is a Behavioral Health Care Provider subject to OAR 333-019-1010 , which requires all employees to be fully vaccinated for COVID-19 or qualify for a medical or religious exemption in accordance with the rule.

What We Offer
Enjoy our many benefits and incentives including:

Competitive Pay Affordable Medical/Dental/Vision plans (30+ hrs) Generous Vacation and Sick time Whole Health & Wellness Reimbursement Program Professional development and training opportunities 100% Vested Retirement Plan w/ up to 6% Match (pending completion of waiting period and qualifying hours) Holiday Pay (9) Paid Personal Growth Hours Paid Time Off for Mental Health Company Paid Life Insurance Spontaneous Bonuses & Merit Increases Employee Assistance Program (EAP) (confidential access to licensed professional counselors & work/life specialists to assist you with a variety of issues) Tobacco Cessation Program
For more details about our benefits, visit our website !

About the Job
We have an opening for the Outpatient Support Services II position at our Central Clinic, which will provide administrative support to our Outpatient Services Program. The Outpatient Support Services II position consists of answering phones, directing calls, opening and routing incoming mail, greeting visitors, scheduling appointments, making follow up and reminder calls, enrolling clients in services, collecting accurate required intake data, and interacting with our EMR on a daily basis to create and maintain client records. The Outpatient Support Services II position works one-on-one with our team of Therapists and Psychiatric Providers. Other duties may include drafting correspondence, label printing, generating letters, organizing and maintaining a filing system of both current and archived records, providing support to our Outpatient Services staff, and other duties as assigned.

Work Schedule: Monday through Friday, 8:30am - 5:30pm (Full Time Day)

What You'll Make
Starting at $17.50+ per hour DOE/Credentials. Additional compensation offered for Bilingual or Multilingual candidates (Spanish/English desired).

About the Program
Our Outpatient Program provides assessment and evaluation, treatment plan development, and provides clinically indicated outpatient therapy, case management, skills training, and psychiatric (medication) services. The Psychiatric Services Team operates as a branch within the Outpatient Program, specializing in psychiatric, nursing, and medication services. Psychiatric services are provided both on-site and remotely through telemedicine.

Central Clinic is an approved NHSC worksite by the Oregon Office of Rural Health (ORH) for the Oregon Health Care Provider Loan Repayment Program.

What You'll Need
The ideal candidate will have a positive and cheerful personality, continually demonstrate professionalism, as well as be flexible, self-motivated, and eager to learn.

TWO YEARS of Administrative or medical office experience is required Must demonstrate customer service and organizational skills Experience using electronic medical records and ability to learn new computer programs quickly is required Use tact, discretion, initiative and independent judgment as required for this position Attention to detail and maintaining a high level of confidentiality are essential Knowledge with using Apple products is preferred Typing speed of at least 40 wpm
Successful applicants MUST also have a valid Oregon driver's license, maintain a safe driving record, and the ability to pass a DHS criminal background check.

About Us
ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor diversity in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from diverse backgrounds and who will contribute to our mission, vision, and core values.

We are proud to be an Equal Opportunity and Affirmative Action Employer; therefore, we invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status.


Keywords: ColumbiaCare Services, Medford , Outpatient Support Services II, Other , Medford, Oregon

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