Library Assistant III - F/T (Adult Services)

Company: Klamath County Oregon
Location: Klamath Falls
Posted on: January 13, 2022

Job Description:

Summary Performs full scope of clerical and para-professional responsibilities in the operation of the Adult Services Department of the Library. Assists Supervising Librarian with collection development with a focus in digital collections. Implements special projects involving patron services and community outreach.Essential Duties and ResponsibilitiesThe following may not be all inclusive and other duties may be assigned. Keeps abreast of library policies and procedures, computer documentation, professional literature; makes suggestions and passes on public input to supervisors.Suggests procedural and program changes for the Adult Services Department of the Library (including the branches) through participation in workshops and direct consultation with the Adult Services Supervisor.Serves as a liaison to community organizations. Develops and sustains viable community partnerships.Assists Supervising Librarian in presenting and preparing programs; assists with community outreach programs.Assists Supervising Librarian in selecting new and replacement materials and assigning status of materials in acquisitions/cataloging systems.Directly assists patrons (in person or by phone) in locating materials and information. Assists patrons with library needs, provides quick reference, detailed research and reader's advisory assistance, and explains policies and procedures.Provides assistance to impaired patrons by locating material suitable to their needs.Selects titles for the digital collections and transmit invoices to the Supervising Librarian for approval. Performs other duties as assigned by Library management team.CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.Design - Demonstrates attention to detail.Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.Communications - Exhibits good listening and comprehension; selects and uses appropriate communication methods.Cooperation - Establishes and maintains effective relations; works actively to resolve conflicts.Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.Business Acumen - Aligns work with strategic goals.Cost Consciousness - Works within approved budget; develops and implements cost saving measures; conserves organizational resources.Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; adapts strategy to changing conditions.Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceRequires Associate's Degree or equivalent and one year of Library work experience, or three years of Library work experience in progressively responsible positions. Experience in all aspects of public library operations preferred, including reference services and service to children and teens. To perform this job successfully, an individual should have knowledge of email, spreadsheet software, word processing software, Internet browsers, and an Integrated Library System (ILS) software product such as Polaris. Verbal proficiency in Spanish preferred.Training PeriodOver 3 months up to and including 6 months (excluding the orientation time required of a fully qualified worker to become accustomed to the special conditions of any new job).Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Mathematical SkillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Computer SkillsTo perform this job successfully, an individual should have knowledge of Microsoft Outlook Contact Management systems; Polaris ILS Database software; Various Browsers Internet software; Excel Spreadsheet software and Microsoft Word Processing software.Certificates, Licenses, Registrations01 Valid Oregon Driver's LicensePhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.WORK SCHEDULE This is a full-time position. The normal work schedule is 40 hours per week; exact schedules are assigned by management. It is the attendance standard of the employer that all employees be present and on times each shift they are scheduled to work. Full or partial absence during any scheduled shift, arriving late, or leaving early, for whatever reason, may result in disciplinary action up to and including termination of employment. Time off may be approved if allowed by applicable policies covering illness, injury, or other personal emergency.DRUG POLICY Klamath County enforces a drug and alcohol-free workplace. Successful applicants will be required to submit to pre-employment drug screening.

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Keywords: Klamath County Oregon, Medford , Library Assistant III - F/T (Adult Services), Other , Klamath Falls, Oregon