Working Hours Start: Various
Working Hours End: Various
What does the Community Relations Director do?
Simply put, you are the brand ambassador of your assisted
living/memory care community, charged with driving census
(occupancy) there. You will give engaging and memorable community
tours, do what you can to market our community to the area to build
our brand as “the place to live,” greeting prospective residents
and their families, visit other healthcare influencers in the
market to build referral relationships, and more. If you are a
outgoing, memorable, goal-oriented team player, that goes above and
beyond to hit the mark, this job is for you.
Why join the Prestige Care Family in the Community Relations
Not all senior living sales + marketing roles are created the
same – we like to think we have something different and exceptional
* Want a sales + marketing role that really does matter? This
does. You are selling a lifestyle, you are selling comfort and
security, you are selling a home like setting and community where
our residents truly thrive, and you, will make that happen.
* We have a strong promote-from-within culture, with a defined
career path so you can level up your career to a regional or
* A competitive and comprehensive benefits package
(medical/dental/vision/EAP/401k match, etc.) coming with 3 weeks of
PTO on top of standard holidays.
* Comprehensive onboarding and training/development program for
all new Community Relations Director.
* You would be part of the leadership team at our community,
creating a personal brand as a senior living subject matter expert
in this area in your region.
* Our 35+ year old, family-owned and operated organization (with
over 80 locations in 8 states) means we aren’t too small, but not
too big. You are known here.
In this job, every day you will…
* Initiate and carry out marketing calls and completing inbound
marketing presentations by contacting discharge planners, doctors’
offices, senior centers, other healthcare clinics, and other
organizations. Answer telephone inquiries, sends out brochures and
makes follow-up calls to close the deal.
* Meet census goals by ongoing communication and meets standards
set by the Executive Director and other regional sales
* Conduct community tours, home visits, and assessments offering
an overview of the services, lifestyle, convenience and benefits of
the community, always following the company’s sales process,
guidelines and philosophy.
* Database documentation, paperwork, and keeping the Executive
Director and department heads up to date on inquiries, tours,
outreach plan and mover-ins and move-outs.
* Represent the community in welcoming prospective residents,
family members, referral sources and the public in a positive,
helpful, and caring manner demonstrating community mission and
* Maintain an accurate database records of reserved and occupied
units, communicating this information to the executive director and
the sales and marketing director. Prepares and distributes
marketing reports in a timely and accurate manner.
* Attend business and community events where referral sources,
prospective residents, care givers and their advisors are in
Education Experience needed to qualify:
A two-year Associate Degree and a minimum of one year of sales
and marketing experience or two years of sales and marketing
experience, preferably in the assisted living/memory care/senior
care space. Experience with budgets, closing sales and public
speaking is needed. Access to a personal car and ability to travel
frequently, with a valid driver’s license being a must.
Ways you can advance beyond the Community Relations Director
Once you master this role, you could consider the Sales
Specialist, Executive Director, Regional Director of Sales
Marketing, or other jobs with Prestige Care.
EOE/M/F/VETS/DISABLED – At Prestige Care/Prestige Senior Living,
it is our promise to personally touch lives every day. It is a
philosophy of caring based on our core values of integrity, trust,
commitment, and respect, that are at the center of all that we do.
We are committed to a diverse and inclusive workforce that
represents all of us, coming from different experiences, cultures,
backgrounds, and viewpoints. Inclusion is the way we treat and
perceive what makes us different, and we use that as a strength, to
love and serve those in their time of need.:
In adherence with state mandates, Prestige Care team members are
required to be fully vaccinated for COVID-19 by October 18, 2021 as
a condition of employment, unless a team member qualifies for a
religious or medical exemption.:
Information About Prestige Senior Living – Arbor Place:
Located at 3150 Juanipero Way in Medford, Prestige Senior Living
– Arbor Place is an assisted living + memory care community that is
licensed for 82 total units. Arbor Place is lead by Executive
Director Erica Meager who has been a healthcare leader in the Rogue
Valley for a long time. Arbor Place has a reputation for being one
of the cleanest, highest-performing assisted living communities in
the Southern Oregon area, including winning the “Bronze” National
Quality Care award in 2017
as well as a deficiency-free survey!
Our community employs many high-performingw, empathetic
healthcare providers that serve our residents, and keep our
community looking absolutely stunning. If working in a home-like
setting, in a strong team atmosphere, with an award-winning
employer that has a strong promote-from-within culture, then
Prestige Senior Living – Arbor Place is the place for you.
Who Is Prestige Care?:
Prestige Care is a family of over 75 skilled nursing +
post-acute care centers, as well as assisted living and memory care
communities in 8 Western states. We are an organization of over
5,000 team members who serve thousands of residents, where we have
the privilege of personally touching their lives every day.
We have four core values of integrity, trust, commitment, and
respect that guide everything that we do. With a strong commitment
to career development and advancement, Prestige Care is a employer
that can help you achieve your career goals and objectives. With a
healthcare career at Prestige Care, you will enjoy a collaborative,
team-oriented environment where your work truly matters at the end
of every day.::