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Patient Access Rep Opportunities RRMC & AACH

Company: Asante Health System
Location: Medford
Posted on: June 6, 2021

Job Description:

Department: Talent Acquisition (4000-81502)

Category: Patient Registration

Schedule: Full Time

Shift/Schedule: Variable Hours/Variable Days

Union Position: No

FTE/Hours: Various schedules and shifts available!!

Salary: $14.70-$18.37 per hour (based upon relevant experience)

Asante Rogue Regional Medical Center and Ashland Community Hospital currently have Patient Access Representative opportunities for various shifts come and work where what you do really matters!

As a Patient Access Representative (Outpatient and Emergency Department) you will start at over $14.50 an hour and you can make extra money per hour when working swing, night, and weekend hours!

  • $2.25 extra per hour between 11:00pm and 7:00am (Emergency Department only)
  • $1.33 extra per hour between 3:00pm and 11:00pm (Emergency Department only)
  • $1.16 extra per hour for weekend shifts

ALSO our Flexible Workforce (on-call) positions pay an additional 15% on top of your hourly wage plus the shift differentials as noted above.

On your application, please be sure to indicate all the shifts and schedules you are able and willing to work (under the Additional Information section towards the bottom of the application).


Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion.

Our culture, values and people create an environment of sustained medical excellence. All three Asante hospitals have earned five stars from CMS for overall quality -- the top rating given.

Patient Access Representative (Outpatient and Emergency Dept.) Position Overview

The Patient Access Representative provides customer-service coverage in centralized registration areas such as front office, outpatient, inpatient, and emergency department locations of Asante and assumes the responsibility for successful financial outcomes of all patient services.

Under the general supervision of the Patient Access Supervisor, the Patient Access Rep performs imperative duties, including but not limited to:

  • Appointment scheduling
  • Registration and insurance verification
  • Telephone coverage and data entry
  • Filing protected health information (PHI)
  • Patient referrals and point-of-service collections

In this role, the Patient Access Rep is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients while always maintaining patient relations, customer satisfaction, and Asantes financial solvency.



  • High School diploma or equivalent is required
  • Associates degree, preferred


  • Minimum 1 year of patient registration - or related customer service, administrative, and/or data entry experience, is required


  • Certified Healthcare Access Associate through the National Association of Healthcare Access Management, preferred

What We Offer

  • Competitive starting wage
  • Comprehensive benefits including medical, dental, vision, and wellness
  • Excellent retirement package with up to 6% employer contribution
  • Generous Earned Time Off
  • Tuition reimbursement after one year of service

For Flexible Workforce (on-call) positions, we offer:

  • An additional 15% on top of the base hourly rate (if not an employee already in a benefited position)
  • Benefit option available through the Asante Flexible Workforce plan
  • Excellent retirement package with up to a 6% employer contribution

About Asante and Southern Oregon

Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.

At Asante we are defined by our values traits that guide us as we serve patients and the community:

Excellence - Respect - Honesty - Service Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.

Keywords: Asante Health System, Medford , Patient Access Rep Opportunities RRMC & AACH, Other , Medford, Oregon

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