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Client Service Representative

Company: Interim HealthCare Personal Care/Staffing
Location: Medford
Posted on: June 6, 2021

Job Description:

Interim Healthcare  has a position open for a full time Client Service Representative . 

Working at Interim HealthCare means a career unlike any other. Interim HealthCare has the kind of stability, combined with our commitment to integrity that makes us your perfect career partner.


What we offer:

* Competitive compensation and benefits * Generous Paid Time Off and Holiday Pay– we believe in balance. * A team environment with a focus on family and community service  

Essential Functions:

* Assists the Client Service Supervisor (or designee) in establishing and monitoring compliance with quality and operations standards. * Receives referral calls, documents job orders, assists in staffing orders with qualified personnel, and/or organizes/reorganizes job schedules for home care personnel. * Verifies client insurance. * Creates files for employees, verifies licenses/education credentials, certifications, performs background checks, and places advertisements for staff positions. * Assists with marketing, payroll and/or collection functions, as needed. * Ensures all assigned office functions are completed in compliance with federal, state, local laws and JCAHO regulations as well as all policies, procedures, and standards of Interim HealthCare. * Promotes agency through education to prospective and existing patients/clients. * Provides input to management on improving processes and procedures, developing recognition and reward programs, and becoming more cost and time efficient. * May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department. * Must have caregiving experience and the ability to provide care in the field when deemed necessary. * Ability to assist remotely with on call team when after-hours have issues, up to and including assisting with calls to field staff for coverage and/or the ability to cover a shift personally when needed. * Completes other assignments as requested and assigned.  

Minimum Education & Experience Requirements:

* Associate Degree or equivalent years of training or work experience. * One (1) year experience in healthcare, temporary help, or related industry.  

Knowledge, Skills & Abilities Required:

* Proven organizational skills and detail orientation. * Ability to multi-task, work under pressure with changing priorities and short deadlines, and effectively handle a heavy workload. * Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel. * Proficient in current company software programs.  



* Competitive Salary & Benefits * Generous Paid Time Off * Health Coverage * Dental Coverage * Vision Coverage * Life Insurance * 401k Plan * Direct Deposit  

If you feel you have the above skills & experience and meet the necessary requirements for this position, then you may be a good fit for our team! Email your resume today!


Company Overview Interim HealthCare of Medford is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time.

If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner.

Interim HealthCare is an Equal Opportunity Employer. Each Interim HealthCare location is independently owned and operated. ©2019 Interim HealthCare Inc.


Keywords: Interim HealthCare Personal Care/Staffing, Medford , Client Service Representative, Other , Medford, Oregon

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