Licensed Insurance Customer Service Rep

Company: Insurance Resourcing
Location: Medford
Posted on: June 6, 2021

Job Description:

If you live in the Medford, Oregon area, have your P & C license, and want to join a company with lots of career growth, my client wants to talk to you!

My client is a growing multi-location insurance agency. In this role, you will work out of their Medford, Oregon location and will work directly with customers in person as well as over the phone or internet. This is a full time, hourly role that pays $17 to $19/hour plus gives you the opportunity to earn a monthly bonus that has been averaging about $650 per month for this location. 1st year total income is estimated to be around $43,000 to $50,000 depending on performance. The client also offers a good benefits package with matching 401K and flexible schedules. They have over 100 Carrier products and are open 7 days per week, 9 am to 6 pm Mon to Sat and 9 am to 5 pm on Sun, to suit the needs of all customers as well as give their employees lots of flexible scheduling options. The agency has state of the art computer systems and knowledgeable agents that can help explain coverage in everyday easy to understand language.

Key aspects of the customer service job include:

Attending to client requests online and over the telephone

Assisting agents with their appointments, renewals and new sales

Proactive outreach to current customers and potential new customers

Make sure client records are maintained within the client management database, EPIC

Address day-to-day client matters in a timely manner, including questions and issues surrounding claims, eligibility, enrollment, and rates.

You need to have your Oregon P & C license and ideally some agency experience. Training will be in-house and there are lots of future opportunities for career growth and development and leadership roles as the agency expands to add more locations.

To apply, email your resume to or call . The client is looking to hire ASAP due to growth and consumer demand.

Keywords: Insurance Resourcing, Medford , Licensed Insurance Customer Service Rep, Other , Medford, Oregon