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Automation Engineer

Company: Loan Depot
Location: myrtle point
Posted on: May 3, 2021

Job Description:

We are at the forefront of change in this rapidly evolving lending market. mello, the Greek word for "future," was the product of a recent $80+ million dollar investment in research & development to transform & streamline the home buying process into a digital experience like no other competitor offers. But mello is just the beginning loanDepot will continue to invest in developing our own advanced technology ecosystem built around serving our customers & enabling our valued employees to provide exceptional service. We have funding, we have opportunities, you have ideas-it's a perfect match. Come join us!

loanDepot - We are America's Lender.

Position Summary:

Responsible for serving an essential role in the architecture, implementation, and administration of existing and future automations. Delivers solutions and applications which leverage the automation and integration capabilities of enterprise workflow solutions. Works with IT Operations, IT Application, IT Enterprise Services teams, as well as vendors, and business partners to gather requirements, support, maintain, and enhance the ServiceNow platform and other tools. Plans and implements technologies that improve and streamline the support process using automation and self-service tools where possible to provide faster and more efficient support, tactical actions, and operational decision-making. Ensures the performance of all duties in accordance with the company's policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

Essential Duties and Responsibilities:

  • Plays prominent role within the administration, configuration, and development of core and custom environment through development and implantation of process automation, workflow customization, scripting, and report development.
  • Plays prominent role in the vision, architecture, and delivery of the Core Tools/ ServiceNow roadmap, which include implementation of third-party tool automation, integrations, and more.
  • Provides guidance on technical aspects of integration requirements, ensuring relevant technology standards, policies, and best practices are applied consistently.
  • Reviews, monitors, and manages existing automations and takes proactive steps to identify areas of improvement and optimize where needed.
  • Mentors and coaches' junior members of the Core Tools team on development, configuration, and administration.
  • Performs other duties and projects as assigned.

Standard Duties and Requirements:

  • Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
  • Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
  • Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
  • Performs the position safely, without endangering the health or safety of themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.

Essential Knowledge, Skills, and Abilities:

  • Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position.
  • Demonstrates initiative, drive, and broad technical knowledge.
  • Exceptional verbal, written and interpersonal communication skills.
  • Strong working knowledge of PowerShell, SQL, .net framework, and REST APIs.
  • Working knowledge of Jenkins, ServiceNow, Azure DevOps, and Selenium framework a plus.
  • Proven knowledge of ITIL process / framework, ability to identify project risks and gaps, and ability to develop creative solutions catering to user experience.
  • Ability to engage in detailed technical discussions. Demonstrates strong analytic reasoning and problem-solving skills.
  • Strong time research and troubleshooting skills.
  • Effective organizational and time management skills.
  • Advanced skills in computer terminal and personal computer operation; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook.
  • Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
  • Ability to make decisions that have moderate impact on the immediate work unit and cross functional departments.
  • Ability to organize and prioritize work schedules on a short-term and long-term basis.
  • Ability to provide consultation and expert advice to management.
  • Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.
  • Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
  • Ability to work with little to no supervision while performing duties.

Education, Experience, and/or Licenses:

  • Bachelor's Degree or a minimum of three (3) + years' experience in a similar role having responsibility for administration, configuration, and development of automation processes.
  • Experience in the Mortgage industry preferred.
  • Hands-on experience with PowerShell, SQL, .net framework, and REST APIs required.
  • Hands-on experience with third party tool integrations using APIs, web services, REST, mid-servers, etc. required.
  • Empower experience a plus

The Perks:

  • Competitive compensation reliant on ability & experience.
  • Excellent benefits package including multiple health, dental & vision options.
  • Company paid life and AD&D Insurance, as well as additional voluntary benefit possibilities.
  • 401K with robust company match.
  • 15+ PTO days in addition to 8 paid company holidays.
  • The opportunity to work for America's Lender under the vision of industry legend, Anthony Hsieh.

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: Loan Depot, Medford , Automation Engineer, Other , myrtle point, Oregon

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