Student Teller - South Medford High School
Company: Rogue Credit Union
Posted on: March 26, 2020
Rogue Credit Union is now hiring at its Panther Student Branch.
Applicants must be a current student at South Medford High School
in good academic standing with a GPA of at least 2.5 and going into
at least their Sophomore year to be eligible.
Students will be required to work 2-3 lunch periods a week in the
student branch, and an additional 2-3 in branch shifts a week as
well. It is preferred that students will pick up Saturday shifts in
Rogue Credit Union was founded in 1956 as a teacher's credit union
and the Student Branch Program keeps us in touch with our roots.
This program provides a valid work experience for students by
providing clear learning objectives that will be achieved. Rogue
also gains valuable future employees through this effort.
Applicants will need the following required documents:
--- Letters of recommendations (minimum of 2)
--- Copy of most recent report card
--- Short essay on why he/she wants to be a part of the program
(150 words or less)
Reports To:Assistant Branch Manager
Supervises Direct: 0Supervises Indirect: 0
Upholds the Credit Unions Vision, Mission, and Values by accurately
processes financial transactions and providing information to
members through various channels such as the lobby, drive-thru
window and/or by telephone. Offers friendly, helpful, and
confidential assistance to members ensuring an exceptional
experience and minimizing wait time. Creates loyal members by
delivering Rogue's Service Promises, and provides unsurpassed
member service to every member every moment.
Essential Functions& Responsibilities:
50% Receives and accurately processes member financial
transactions, including but not limited to deposits, withdrawals,
loan payments, money orders, transfers, etc., as directed.
10% Responds to member's requests, problems, and complaints and/or
directs members to the appropriate person for specific information
and assistance. Demonstrates ownership and follow through with all
10% Collaborates with and assists other departments/branches to
maintain unsurpassed service across all areas of the Credit
10% Accurately maintains and balances cash drawer and daily
transactions, ATM's, vault, cash/coin vaults, dispensing machines,
etc. Fully completes branch-specific opening and closing
10% Collaborates and participates with the high school student
branch team and is actively involved in the high school branch
tasks and activities.
5% Promotes a culture of deepening member participation by
effectively cross-selling credit union products and services to
meet the member's needs.
5% Proactively performs other duties as needed or assigned.
- Supports and practices Rogue's Vision, Mission, Values, and
Loyalty Culture. Utilizes the Service Promises with both internal
and external members. Embraces Rogue's community involvement
program in a positive and proactive manner.
- Demonstrates empathy, self-reflection, and adjustment of own
behaviors, displaying effective emotional intelligence
- Meets or exceeds established outlined departmental, team, and
individual goals to assist in meeting the Credit Union goals and
- Demonstrates excellent verbal and written communication skills.
Positively communicates with co-workers and members, ensuring that
member service is a priority.
- Maintains an understanding of credit union products, services,
policies, and procedures, and demonstrates effective cross-selling
to meet the member's needs.
- Demonstrates time management and ensures all assigned
activities within the branch are carried out within the expected
time frames and completed accurately.
- Adheres to and maintains all Credit Union promotional,
regulatory and policy compliance requirements including but not
limited to Bank Secrecy Act (BSA), Office of Foreign Asset Control
(OFAC), Anti-Money Laundering (AML) regulations and any Federal,
and State laws.
- Consistently provides exceptional service demonstrating the
Service Promises to create the most loyal members in the
- Maintains confidentiality with Credit Union information and all
other information gathered or received while serving in this
Knowledge and Skills:
Experience:The job can be learned in hours or days or weeks.
Education:A high school education or GED.
Interpersonal Skills:Work normally involves contacts with persons
beyond immediate associates generally regarding routine matters for
purposes of giving or obtaining information which may require some
discussion. Outside contacts take the form of service to the public
(members or vendors) requiring ordinary courtesy in providing
assistance and information.
Other Skills: Good communication and listening skills: the ability
to manage multiple priorities operate ten-key calculators, must
have a good computer, keyboarding, and cash handling skills. Must
demonstrate attention to detail and accuracy in their work. Ability
to use a ten-key calculator and computer keyboard by touch.
Physical Requirements:Some lifting required (up to 30 pounds),
continuous sitting, occasional standing and occasional walking.
Finger dexterity while using computer. Occasional talking and
hearing in person and on the telephone. Continuous clarity of
vision at 20 inches or less and continuous clarity of vision at 20
feet or more.
Work Environment:Normal workday with occasional overtime. Will
require working Saturdays and a rotating, flexible schedule.
Exposed to potentially hazardous conditions, i.e., robbery.
Job descriptions are not intended, and should not be construed to
be exhaustive lists of all responsibilities, skills, efforts, or
working conditions associated with a job. They are intended to be
accurate reflections of those principal job elements essential for
making fair pay decisions about jobs.
Note: Rogue Credit Union is a drug free workplace and requires a
drug screening test within 48 hours of employment offer.
Rogue Credit Union is an Equal Opportunity Employer and makes
employment decisions without regard to race, color, national
origin, religion, sex, age, disability, veteran status, or any
other protected class. If you are an individual with a disability
and require a reasonable accommodation to complete any part of the
application process, or are limited in the ability or unable to
access or use this online application process and need an
alternative method, please call (541) 622-7577 or email
This Job Description is not a complete statement of all duties and
responsibilities comprising the position.
Keywords: Rogue Credit Union, Medford , Student Teller - South Medford High School, Other , Medford, Oregon
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