Software Engineer (Remote) - Secure Devops Platforms

Company: Liberty Mutual Insurance
Location: Myrtle Point
Posted on: August 7, 2022

Job Description:

Do you have the skills-and drive-to join a tech team that's working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide.As a software engineer on this Customer Success team at Liberty Mutual, you'll apply your talents in an agile environment that has the creative energy of a start-up-and the full backing and comprehensive benefits of a Fortune 100 company.Note: This is a range posting Software/Sr. Software Engineer and the final offer will be based on the candidate's skills and experiences.Responsibilities:Provide technical support to Liberty Mutual's product development teams as they use our CI/CD tool suite to build and deploy code to our internal and cloud computing environments.Guide developers to self-service options for resolving issues.Troubleshoot CI/CD platform and infrastructure automation errors, provide solutions and escalate issues as needed.Interface with and direct customers to other teams as needed.Observe trends in ticket types or questions asked and engage with product teams to provide solutions for known issues.Learn the inner workings of our end-to-end CI/CD software delivery environment and innovative public cloud infrastructure automation.Improve the developer experience: reduce obstacles and provide solutions.Develop automation to provide fast resolution for common inquiries.Create self-service documentation and utilities.We encourage innovative ideas to improve our development community's experience.Demonstrated success in Jenkins, JIRA, AWS, PipelinesFamiliarity with CI/CD deployment tools and agile software development practices is desired, including Jira, GitHub, Bamboo, Jenkins, Artifactory, AWS, Azure, GCP Cloud FoundryExperience working in an agile environment utilizing Scrum, Kanban or XP.Strong oral and written communication skills-and a knack for explaining your decision-making process to non-engineers.A collaborative, adaptable working style, demonstrated initiative and the ability to prioritize your time and efforts.A Bachelor's degree in a technical or business discipline, or equivalent experience.Troubleshooting complex systems, and needing an understanding of cloud computing, DevOps practices, CI/CD pipelines, and cloud engineering best practices.At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work - US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.Libertymutualgroup.Com/diversity-inclusionWe value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.Co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Bachelor's Degree15

Keywords: Liberty Mutual Insurance, Medford , Software Engineer (Remote) - Secure Devops Platforms, IT / Software / Systems , Myrtle Point, Oregon