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HR Shared Services Coordinator

Company: Leadstack Inc
Location: Myrtle Point
Posted on: June 25, 2022

Job Description:

The HR Shared Services Coordinator is part of a high-energy team transforming HR service delivery for the organization. You will play a vital role as we deliver exceptional customer service to employees and the HR team with the objective of first touch resolution for HR administration and data entry processing.
KEY RESPONSIBILITIES:


  • Onboard a high volume of new employees at various locations
  • Coordinate all onboarding activities with various stakeholders across multiple locations including recruiters, managers, trainers, and other HR personnel
  • Facilitate administrative aspects of employee onboarding including new hire paperwork completion, answering general questions, and ensuring all new hires experience a smooth transition
  • Own data integrity of new hire information including auditing of information
  • Organize and maintain employee files
  • Respond to employees and managers per defined guidelines regarding all onboarding inquiries
  • Provide onboarding navigation support and assistance with employee, manager and HRBP self-service tools
  • Ensure adherence to service level agreements and service delivery standards
  • Provide recommendations or suggest methods to update, simplify, and enhance processes and procedures
  • Assist in creating knowledge base articles, video's and training solutions
  • Perform other duties and special projects as assigned

    Qualifications


    • Minimum 1 - 2 years' experience in an HR support role, preferably in a shared services environment
    • Experience with high volume onboarding* *
    • Must be highly proficient in Word, Excel and PowerPoint and able to research, compile and clearly present information and data
    • Knowledge of local, state and federal compliance efforts
    • Excellent verbal and written communication skills
    • Proficient in PC & Microsoft Office
    • Excellent data entry skills
    • Superior organizational and interpersonal skills
    • Customer focused, successfully managing customer expectations
    • Strong problem-solving skills
    • Ability to multi-task and prioritize in a fast-paced environment
    • Action and result oriented with an eye for process improvement
    • Superior verbal and written communication skills
    • Preferred working knowledge of HR systems such as UltiPro and WorkDay
    • Ability to handle sensitive and confidential information
    • Team spirit

Keywords: Leadstack Inc, Medford , HR Shared Services Coordinator, Human Resources , Myrtle Point, Oregon

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