HR Shared Services Coordinator

Company: Leadstack Inc
Location: Myrtle Point
Posted on: June 25, 2022

Job Description:

The HR Shared Services Coordinator is part of a high-energy team transforming HR service delivery for the organization. You will play a vital role as we deliver exceptional customer service to employees and the HR team with the objective of first touch resolution for HR administration and data entry processing.
KEY RESPONSIBILITIES:

• 
  
• Onboard a high volume of new employees at various locations
  
• Coordinate all onboarding activities with various stakeholders across multiple locations including recruiters, managers, trainers, and other HR personnel
  
• Facilitate administrative aspects of employee onboarding including new hire paperwork completion, answering general questions, and ensuring all new hires experience a smooth transition
  
• Own data integrity of new hire information including auditing of information
  
• Organize and maintain employee files
  
• Respond to employees and managers per defined guidelines regarding all onboarding inquiries
  
• Provide onboarding navigation support and assistance with employee, manager and HRBP self-service tools
  
• Ensure adherence to service level agreements and service delivery standards
  
• Provide recommendations or suggest methods to update, simplify, and enhance processes and procedures
  
• Assist in creating knowledge base articles, video's and training solutions
  
• Perform other duties and special projects as assigned
  
  Qualifications
  
  
  • 
    
  • Minimum 1 - 2 years' experience in an HR support role, preferably in a shared services environment
    
  • Experience with high volume onboarding* *
    
  • Must be highly proficient in Word, Excel and PowerPoint and able to research, compile and clearly present information and data
    
  • Knowledge of local, state and federal compliance efforts
    
  • Excellent verbal and written communication skills
    
  • Proficient in PC & Microsoft Office
    
  • Excellent data entry skills
    
  • Superior organizational and interpersonal skills
    
  • Customer focused, successfully managing customer expectations
    
  • Strong problem-solving skills
    
  • Ability to multi-task and prioritize in a fast-paced environment
    
  • Action and result oriented with an eye for process improvement
    
  • Superior verbal and written communication skills
    
  • Preferred working knowledge of HR systems such as UltiPro and WorkDay
    
  • Ability to handle sensitive and confidential information
    
  • Team spirit
    
    

Keywords: Leadstack Inc, Medford , HR Shared Services Coordinator, Human Resources , Myrtle Point, Oregon