Slot Tech I

Company: Ko-Kwel Casino Resort Medford
Location: Medford
Posted on: February 13, 2026

Job Description:

Job Description Job Description Let's Be Friends! At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast! Why this job matters At Ko-Kwel Casino Resort, our slot floor is where excitement lives-and our Slot Operations Technicians are the behind-the-scenes heroes who keep the fun going. As a Slot Tech I, you play a critical role in making sure games run smoothly, guests stay happy, and the gaming floor feels safe, welcoming, and high-energy. You blend technical skill with guest service, supporting Slot Ambassadors and helping deliver the "Million Dollar Service" experience every guest deserves. What you bring to the table Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee. Keep slot and VLT equipment operating at peak performance through routine maintenance, repairs, and preventive care. Promote a clean, safe, and friendly environment for guests and teammates-and speak up about safety concerns by reporting them to the Safety Committee. Perform jackpot verifications and assist with witnessing signatures as requested, following department policies. Support Title 31 compliance and assist Slot Ambassadors with required reporting for customer disputes and revenue audits. Monitor daily slot floor operations, complete service orders, and provide technical support to other departments when needed. Access VLT main doors to observe game functionality, troubleshoot error codes, clear jams, change paper, and reset machines as required. Assist with casino equipment moves and scheduled drop detail functions. Stay informed on casino promotions, special events, and marketing activities-and help share the excitement with guests. Be a reliable support partner to Slot Ambassadors, helping ensure seamless guest experiences. Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned) Physical stuff to know We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. This role keeps you moving. You'll spend much of your shift standing and walking, using tools, handling equipment, and occasionally sitting. The position requires the ability to perform a 150-lb two-person lift with intermediate frequency. Flexibility is key-weekends, evenings, and holidays are part of casino life. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do. Must-haves, nice-to-haves, and maybe some bonus points Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day. High School Diploma or GED required (additional electronics training is a plus). At least 6 months of repair or electronic maintenance experience, with the ability to multitask in a fast-paced environment. Comfort working safely with hand-operated and electric tools. Strong organization skills, good judgment, and attention to detail. A team-first mindset, self-motivation, and a commitment to confidentiality. Ability to complete the Slot Technician Training Checklist within 90 days of hire. Must pass and remain compliant with Coquille Gaming Commission background check and drug-free workplace requirements. Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits. Job Posted by ApplicantPro

Keywords: Ko-Kwel Casino Resort Medford, Medford , Slot Tech I, Hospitality & Tourism , Medford, Oregon