Call Center Shift Leader

Company: Union Exteriors LLC
Location: Medford
Posted on: May 23, 2023

Job Description:

100,000 Plus per year -Union Exteriors is looking for a Call Center Shift Manager to join our team in our Medford OR. office. Call Center Shift Manager will coordinate the call center and day to day lead generation. - Call Center Shift Manager will be responsible for motivating Telemarketer to meet daily, weekly, and monthly standards. -The ideal candidate for this role has experience developing and executing marketing campaigns while managing and inspiring a team. He/she will be comfortable with day-to-day Call Center activities, as well as a long-term strategy while thriving on tight deadlines and changing needs. -Responsibilities:Drive production and promotion: To meet and exceed given standards. Day to day operation of a team of Telemarketers. - Preparing scripts to overcome objections and driving marketers to push for more leads.Manage team: Recruit, interview, hire and train new marketing team members. Oversee telemarketing personnel daily. Provide constructive and timely performance evaluations. Manage discipline and termination of employees in accordance with company policy.Requirements:

At least three years of experience in a related fieldPrior experience managing associates.Excellent verbal and written communication skillsExcellent interpersonal and customer service skillsSuperb organizational skills and attention to detailStrong analytical and problem-solving skillsStrong supervisory and leadership skillsAbility to create, implement, and monitor budgets.Understanding of principles/methods used to promote, display, and sell products and services.Proficient with Microsoft Office Suite or related softwareAbout Union Exteriors:Union Exteriors is a Home Improvement organization dedicated to making sure our customers have a project that is -Built With quality, Built On Experience. Our employees enjoy a work culture that promotes a healthily competitive workplace that pushes people to achieve their personal and professional goals. - Here at Union Exteriors, we pride ourselves on building future leaders in the industry. - We have a great leadership program that helps build people to the next level. -. -Union Exteriors is very competitive in both pay and benefits for all of our positions. This position includes the following:Schedule is Monday - Friday Salary - 36,000 - 40,000Bonuses - Uncapped monthly and quarterly bonuses.Paid time off.Upward mobilityAre you looking for both personal and professional growth? Are you looking for a team to help you grow to that next level and gain some of those dreams that seem to be just out of reach? Have you ever thought about what a change of careers will mean to your growth and your bank account? -Union Exteriors is looking for a person that is looking to change their life while creating new opportunities for those around them.Powered by JazzHR

Keywords: Union Exteriors LLC, Medford , Call Center Shift Leader, Hospitality & Tourism , Medford, Oregon

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