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Customer Service Agent (Work From Home)

Company: Coinbase
Location: Crescent City
Posted on: January 12, 2022

Job Description:

[Call Center / Remote] - Anywhere in U.S. / Competitive Pay / Health, Dental, and Vision insurance / 401k with company match / PST hours - As a Customer Service Agent you'll: Be responsible for providing phone support for Coinbase customers by investigating, troubleshooting and resolving customer issues; Manage, prioritize, and respond to customer issues, inquiries, and escalations; Participate in an on-call rotation to handle hi-priority queues and provide daily handovers to global operational teams; Proactively drive impactful changes across workflows, policies and tools by working with internal support teams and vendor partners....Hiring Fast > >

Keywords: Coinbase, Medford , Customer Service Agent (Work From Home), Hospitality & Tourism , Crescent City, Oregon

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