Patient Relations Representative-Mmc Urgent Care
Company: Providence Health & Services
Location: Medford
Posted on: August 5, 2022
Job Description:
Description Patient Relations Representative - MMC Urgent Care
at PMG Medford Medical Clinic in Medford We are seeking a Patient
Relations Representative (PRR) - MMC Urgent Care to be the first
point of contact to patients or visitors in person or by phone.
This position plays a key role in maintaining a high level of
patient satisfaction by providing exceptional customer service
Required qualifications:
- One (1) year of customer service experience or successful
completion of a Providence internship
- Basic computer skills including Microsoft Windows and Office
Applications Preferred qualifications:
- One (1) year of medical office -OR- healthcare experience
- Basic experience with Electronic Medical Records (EMR) and/or
computerized billing systems
- Medical terminology experience
- Rooming position: CNA, non-credentialed MA, EMT experience, or
similar experience Our best-in-class benefits are uniquely designed
to support you and your family in staying well, growing
professionally, and achieving financial security. We take care of
you, so you can focus on delivering our Mission of caring for
everyone, especially the most vulnerable in our communities. About
Providence in Oregon As the largest healthcare system and largest
private employer in Oregon, Providence offers exceptional work
environments and unparalleled career opportunities. The Providence
Experience begins each time our patients or their families have an
encounter with a Providence team member and continues throughout
their visit or stay. Whether you provide direct or indirect patient
care, we want our patients to feel that they are in a welcoming
place where they can be comfortable and free from anxiety. Our
employees create the Providence Experience through simple, caring
behaviors such as acknowledging and welcoming each visitor,
introducing ourselves and Providence, addressing people by name,
providing the duration of estimated wait times and updating
frequently if timelines change, explaining situations in a way that
puts patients at ease, carefully listening to their concerns, and
always thanking people for trusting Providence for their healthcare
needs. At Providence, our quality vision is simple, "Providence
will provide the best care and service to every person, every
time." Providence is consistently ranked among the top 100
companies to work for in Oregon. It is also home to two of our
award-winning Magnet medical centers. Providence hospitals and
clinics are located in numerous areas, ranging from the Columbia
Gorge to the wine country to sunny southern Oregon to charming
coastal communities to the urban setting of Portland. If you want a
vibrant lifestyle while working with a team highly committed to the
art of healing, choose from our many options in Oregon. We offer a
full comprehensive range of benefits - see our website for details
http://www.providenceiscalling.jobs/rewards-benefits About
Providence At Providence, our strength lies in Our Promise of "Know
me, care for me, ease my way." Working at our family of
organizations means that regardless of your role, we'll walk
alongside you in your career, supporting you so you can support
others. We provide best-in-class benefits and we foster an
inclusive workplace where diversity is valued, and everyone is
essential, heard and respected. Together, our 120,000 caregivers
(all employees) serve in over 50 hospitals, over 1,000 clinics and
a full range of health and social services across Alaska,
California, Montana, New Mexico, Oregon, Texas and Washington. As a
comprehensive health care organization, we are serving more people,
advancing best practices and continuing our more than 100-year
tradition of serving the poor and vulnerable. Requsition ID:
P362660 Company: Providence Jobs Job Category: Patient Access Job
Function: Revenue Cycle Schedule: Per-Diem Shift: Day Career Track:
Admin Support Department: 5012 PMG S UC STEWART MEADOWS Address: OR
Medford 965 Ellendale Providence is proud to be an Equal
Opportunity Employer. Providence does not discriminate on the basis
of race, color, gender, disability, veteran, military status,
religion, age, creed, national origin, sexual identity or
expression, sexual orientation, marital status, genetic
information, or any other basis prohibited by local, state, or
federal law.
Keywords: Providence Health & Services, Medford , Patient Relations Representative-Mmc Urgent Care, Healthcare , Medford, Oregon
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