Dental Supervisor

Company: La Clinica
Location: Medford
Posted on: June 23, 2022

Job Description:

The Dental Team Lead manages and supports the dental suite practice and providers by coordinating all activities within the suite. The Dental Team Lead provides leadership, expert guidance and oversight by providing direct administrative supervision to receptionists, dental assistants, and hygiene staff. General responsibilities include the following: Provide and monitor high quality customer service to patients, La Clinica providers and staff, referring providers, insurance carriers, and other community agencies Conducts interviews and makes hiring decisions Monitor, evaluate, and coach staff to meet performance expectations in conjunction with creating appropriate performance improvement and development plans Conduct practice management meetings with dentists to discuss patient access, productivity, quality concerns, and partnership efforts Investigate patient and staff concerns Maintain accurate provider schedule templates and assure efficient utilization of resources through effective scheduling of patients and staff Communicate to Clinic Director significant impacts to clinic operation Provides direct supervision for two receptionists and up to nine dental assistants. Investigates scheduling errors, evaluate patient volume and flow, and determines patterns of unkept and rescheduled appointments Participate with Clinic Director and Team Leads to develop and implement procedures that assure standard work is followed across all teams as well as develop and implement improvement strategies Education and/or Experience: Minimum: High School Diploma Three years of experience in the dental/medical or related field Related experience in a Community Health Center Excellent interpersonal verbal and written communication and problem-solving skills Skills to intervene and promote reconciliation, compromise and positive outcomes in difficult interactions Skilled at using electronic health records as applicable to area of work (EPIC, EagleSoft) Preferred: Experience as a certified Dental Assistant Associates Degree in related field Basic knowledge of adult learning models English/Spanish fluency Benefits Include the Potential for the Following: Medical, Dental, and Vision Insurance Voluntary Accident, Short Term Disability, and Critical Illness Insurance 403(b) Retirement Savings Plan with Available Company Match Organization Paid Standard Life Insurance Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Wellness Programs Such as Cooking, Zumba, Yoga, and Gardening Personal and Professional Development Seminars Employment Type: Full Time Years Experience: 3 - 5 years Bonus/Commission: No

Keywords: La Clinica, Medford , Dental Supervisor, Healthcare , Medford, Oregon