Dental Team Lead
Company: La Clinica
Location: Medford
Posted on: February 25, 2021
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Job Description:
Dental Team LeadEast Medford Dental ClinicFull-Time/ExemptThe
Dental Team Leads manage and support the dental suite practice and
providers by coordinating all activities within the suite. The
Dental Team Lead provides leadership, expert guidance and oversight
by providing direct administrative supervision to receptionists,
dental assistants, and hygiene staff. General responsibilities
include the following:* Provide and monitor high quality customer
service to patients, La Clinica providers and staff, referring
providers, insurance carriers, and other community agencies*
Conducts interviews and makes hiring decisions* Monitor, evaluate,
and coach staff to meet performance expectations in conjunction
with creating appropriate performance improvement and development
plans * Conduct practice management meetings with dentists to
discuss patient access, productivity, quality concerns, and
partnership efforts* Investigate patient and staff concerns *
Maintain accurate provider schedule templates and assure efficient
utilization of resources through effective scheduling--of patients
and staff* Communicate to Clinic Director significant impacts to
clinic operation * Investigates scheduling errors, evaluate patient
volume and flow, and determines patterns of unkept and rescheduled
appointments * Participate with Clinic Director and Team Leads to
develop and implement procedures that assure standard work is
followed across all teams--as well as develop and implement
improvement strategiesEducation and/or Experience:* Minimum: High
School Diploma* Three years of experience in the dental/medical or
related field * Related experience in a Community Health Center*
Excellent interpersonal verbal and written communication and
problem-solving skills* Skills to intervene and promote
reconciliation, compromise and positive outcomes in difficult
interactions* Skilled at using electronic health records as
applicable to area of work (EPIC, EagleSoft)Preferred:* Experience
as a certified Dental Assistant* Associates Degree in related
field* Basic knowledge of adult learning models* English/Spanish
fluencyBenefits Include the Potential for the Following: * Medical,
Dental, and Vision Insurance * Voluntary Accident, Short Term
Disability, and Critical Illness Insurance * 403(b) Retirement
Savings Plan with Available Company Match * Organization Paid
Standard Life Insurance * Flexible Spending Accounts (FSA) and
Health Savings Account (HSA) * Wellness Programs Such as Cooking,
Zumba, Yoga, and Gardening * Personal and Professional Development
Seminars Equity Statement: At La Clinica, we commit to engage
everyone in a welcoming, respectful, and loving way and to maintain
the dignity and value of all people above everything else. These
standards align with our organization's vision of absolute
excellence, open-hearted community, and well-being for all.
Applications will be reviewed by the appropriate Department for
interview; those selected must be able to provide proof of legal
right to work in this country. Criminal history background check
and pre-employment drug screen will be performed prior to any job
offers. La Clinica is a drug free work environment. Equal
Opportunity Employer. La Clinica complies with the Americans with
Disabilities Act. If you consider yourself disabled and desire
assistance in the application process, please contact the Human
Resources Department. Employment Type: Full TimeYears Experience: 3
- 5 yearsBonus/Commission: No
Keywords: La Clinica, Medford , Dental Team Lead, Healthcare , Medford, Oregon
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