Regional Business Manager III (California) #110027
Company: PacifiCorp
Location: Yreka
Posted on: March 19, 2023
Job Description:
Regional Business Manager III (California) #110027Date: Feb 21,
2023Location: Yreka, CA, US, 95630Company: PacifiCorp *PacifiCorp
is seeking customer-centric candidates to grow and sustain our
commitment to a culture of customer service excellence,
environmental sustainability and diversity, equity and
inclusion.General PurposeProvides superior account and community
management to PacifiCorp's key tribal, community, commercial and
industrial accounts. Functions as the primary point of contact with
assigned communities and accounts.Responsibilities
- Promote a customer first culture and commit to delivering
outstanding results for customers.
- Establish and maintain strong tribal, governmental and
community relationships.
- Participate as a member of selected civic and economic
development organizations to stay abreast of community issues and
provide information to the public about company
policies/programs.
- Ensure high customer satisfaction ratings from key contacts
with assigned customers.
- Inform communities of company initiatives and messages by
distributing literature and giving presentations to local
organizations as directed.
- Negotiate franchise agreements.
- Manage the company's involvement in community events that
support company objectives.
- Establish business relationships through account management
with assigned customer segments. This will include commercial,
industrial and government accounts.
- Manage assigned key accounts to include development of account
management strategy and corporate account plans.
- Provide solutions and recommendations regarding our customers'
concerns and questions. Create a positive influence on their future
decision to support PacifiCorp as their energy service
provider.
- Utilize project management, teamwork and leadership skills to
communicate in a manner that will effectively leverage corporate
resources and competencies.
- Identify and manage the customer and PacifiCorp relationship
development with a wide range of decision-makers in the customer
organizations, i.e., account management, legal, production,
engineering, finance, and other function areas as identified.
- Collaborate with other company business units to address and
solve customer problems and concerns. Requirements
- Bachelor's Degree in Business, Engineering, Finance,
Communications, or a related field; or the equivalent combination
of education and experience.
- A minimum of five years of experience in account or community
management.
- Management skills including the ability to establish
objectives, execute policy, monitor resources, and manage the
development or implementation of a system, program or process.
- Advanced communication and interpersonal skills to interface
with team members and customers to promote positive customer
outcomes.
- Leadership and teamwork skills to provide input into policy
decisions and to mobilize resources to produce desired business
results.
- Communication and interpersonal skills to manage and motivate
employees, and oral and written communication to communicate
objectives and action plans.
- Working knowledge of electric system operations, electric
principals, regulation, tariffs and billings, and political
environment on state and community levels.
- Demonstrated project management, team work and leadership
skills to produce desired business results.
- Ability to communicate company's strategic plan, objectives for
specific area, as well as company policies, procedures, and
practices and federal, state, and local governmental laws and
regulations.
- Public speaking and presentation skills
- Experience with community relations and processes
- Ability to work with all organizational levels to influence
actions and negotiate outcomes.
- Strong computer skills including the use MS Word, Excel and
Power Point. Preferences
- Prior experience in the energy industry. Additional
InformationReq Id: 110027 Company Code: PacifiCorp Primary
Location: Yreka (CA service territory) Department: Rocky Mountain
Power Schedule: FT Personnel Subarea: Exempt Hiring Range: $113,100
- $133,000 This position is eligible for an annual discretionary
performance incentive bonus of up to 15.00% of salary. Benefits:
Health care, retirement, paid time off, tuition assistance, paid
short-term and long-term disability, paid bereavement leave. For
more information, please visit:
https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Employees must be able to perform the essential functions of the
position with or without an accommodation.At PacifiCorp, we
celebrate diversity, equity and inclusion. PacifiCorp is proud to
be an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion or religious creed, age, national origin, ancestry,
citizenship status (except as required by law), gender (including
gender identity and expression), sex (including pregnancy), sexual
orientation, genetic information, physical or mental disability,
medical condition, veteran or military status, familial or parental
status, marital status or any other category protected by
applicable local, state or U.S. federal law.All offers of
employment are contingent upon the successful completion of a
background check and drug screening.Nearest Major Market:
Sacramento Career Segment: Sustainability, Regional Manager,
Equity, Business Manager, Project Manager, Energy, Management,
Finance, TechnologyPI208110225
Keywords: PacifiCorp, Medford , Regional Business Manager III (California) #110027, Executive , Yreka, Oregon
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