Regional Business Manager III (California) #110027
Company: PacifiCorp
Location: Yreka
Posted on: March 17, 2023
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Job Description:
Regional Business Manager III (California) #110027Date: Feb 21,
2023Location: Yreka, CA, US, 95630Company: PacifiCorp *PacifiCorp
is seeking customer-centric candidates to grow and sustain our
commitment to a culture of customer service excellence,
environmental sustainability and diversity, equity and
inclusion.General PurposeProvides superior account and community
management to PacifiCorp's key tribal, community, commercial and
industrial accounts. Functions as the primary point of contact with
assigned communities and accounts.Responsibilities Promote a
customer first culture and commit to delivering outstanding results
for customers. Establish and maintain strong tribal, governmental
and community relationships. Participate as a member of selected
civic and economic development organizations to stay abreast of
community issues and provide information to the public about
company policies/programs. Ensure high customer satisfaction
ratings from key contacts with assigned customers. Inform
communities of company initiatives and messages by distributing
literature and giving presentations to local organizations as
directed. Negotiate franchise agreements. Manage the company's
involvement in community events that support company objectives.
Establish business relationships through account management with
assigned customer segments. This will include commercial,
industrial and government accounts. Manage assigned key accounts to
include development of account management strategy and corporate
account plans. Provide solutions and recommendations regarding our
customers' concerns and questions. Create a positive influence on
their future decision to support PacifiCorp as their energy service
provider. Utilize project management, teamwork and leadership
skills to communicate in a manner that will effectively leverage
corporate resources and competencies. Identify and manage the
customer and PacifiCorp relationship development with a wide range
of decision-makers in the customer organizations, i.e., account
management, legal, production, engineering, finance, and other
function areas as identified. Collaborate with other company
business units to address and solve customer problems and concerns.
Requirements Bachelor's Degree in Business, Engineering, Finance,
Communications, or a related field; or the equivalent combination
of education and experience. A minimum of five years of experience
in account or community management. Management skills including the
ability to establish objectives, execute policy, monitor resources,
and manage the development or implementation of a system, program
or process. Advanced communication and interpersonal skills to
interface with team members and customers to promote positive
customer outcomes. Leadership and teamwork skills to provide input
into policy decisions and to mobilize resources to produce desired
business results. Communication and interpersonal skills to manage
and motivate employees, and oral and written communication to
communicate objectives and action plans. Working knowledge of
electric system operations, electric principals, regulation,
tariffs and billings, and political environment on state and
community levels. Demonstrated project management, team work and
leadership skills to produce desired business results. Ability to
communicate company's strategic plan, objectives for specific area,
as well as company policies, procedures, and practices and federal,
state, and local governmental laws and regulations. Public speaking
and presentation skills Experience with community relations and
processes Ability to work with all organizational levels to
influence actions and negotiate outcomes. Strong computer skills
including the use MS Word, Excel and Power Point. Preferences Prior
experience in the energy industry. Additional InformationReq Id:
110027 Company Code: PacifiCorp Primary Location: Yreka (CA service
territory) Department: Rocky Mountain Power Schedule: FT Personnel
Subarea: Exempt Hiring Range: $113,100 - $133,000 This position is
eligible for an annual discretionary performance incentive bonus of
up to 15.00% of salary. Benefits: Health care, retirement, paid
time off, tuition assistance, paid short-term and long-term
disability, paid bereavement leave. For more information, please
visit:
https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Employees must be able to perform the essential functions of the
position with or without an accommodation.At PacifiCorp, we
celebrate diversity, equity and inclusion. PacifiCorp is proud to
be an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion or religious creed, age, national origin, ancestry,
citizenship status (except as required by law), gender (including
gender identity and expression), sex (including pregnancy), sexual
orientation, genetic information, physical or mental disability,
medical condition, veteran or military status, familial or parental
status, marital status or any other category protected by
applicable local, state or U.S. federal law.All offers of
employment are contingent upon the successful completion of a
background check and drug screening.Nearest Major Market:
Sacramento Career Segment: Sustainability, Regional Manager,
Equity, Business Manager, Project Manager, Energy, Management,
Finance, TechnologyPI208110178
Keywords: PacifiCorp, Medford , Regional Business Manager III (California) #110027, Executive , Yreka, Oregon
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