Customer Service Specialist
Company: Careers Integrated Resources Inc
Location: Grants Pass
Posted on: July 1, 2025
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Job Description:
Job Title: Customer Service Specialist Location: Grants Pass, OR
97526 Duration: 1 months and (Temp to Permanent) Work Hours: Mon -
Fri 6:30 am - 3:30 pm or 7:00 am - 4:00 pm Specific Skills Needed:
Min typing speed 35 wpm, 10 key by touch, phone experience.
Profession communication skills. Description: · As a Customer
Service Specialist for Vision Group, your mission will be to act as
a representative of our company to provide top quality service to
the customers. Primary Responsibilities: · Follow established
processes and systems to ensure that Customer Care Standards are
met or exceeded for every customer contact. · Maintaining a
positive, empathetic, and professional attitude toward customers
always. · Develop a strong knowledge of our product portfolio and
procedures · Demonstrate 100% follow through in every commitment to
provide one call resolution. · Effectively communicate additional
promotions and services we offer. · Process customer orders in a
courteous, efficient, timely manner with minimal errors. · Properly
document customer complaints and concerns immediately and
facilitate satisfactory resolution. · Communicate effectively with
leaders including the Customer Service Supervisor & Manager. ·
Communications include updating them regularly to guarantee
customer expectations are met and any problems or issues are
addressed in a timely and professional manner. · Regularly attend
and participate in team meetings. · Participate in ongoing training
and development to improve the knowledge and skill required to
better serve our customers.
Keywords: Careers Integrated Resources Inc, Medford , Customer Service Specialist, Customer Service & Call Center , Grants Pass, Oregon
