Scheduling Secretary - Sky Lakes Primary Care Clinic - FT
Company: Sky Lakes Medical Center
Location: Klamath Falls
Posted on: May 27, 2023
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Job Description:
Job DescriptionPOSITION TITLE: Scheduling SecretaryPOSITION
SUMMARY:Under the supervision of the office supervisor, and/or
Director the scheduler's duties include answering multi-line
telephone, transferring incoming calls to appropriate staff,
ability to take accurate and complete phone messages, registration,
and scheduling of patient's appointments in a fast paced office
environment. Additional duties to include maintaining accurate
patient records, support in chart filing, and other duties as
assigned.ESSENTIAL JOB FUNCTIONS:Answers incoming telephone lines;
courteously, route calls to appropriate coworker. Takes complete
and accurate patient/phone messages for doctors and/or medical
staff (patient name, phone number, doctor's name, etc.);
appropriately prioritize delivery of messages in a timely
manner.Timely completion of Net Learning.Ability to adapt to change
rapidly; Ability to prioritize activities and be able to follow
directions from the Director, Supervisor, and Physicians.Ability to
handle multiple tasks simultaneously in a sometimes stressful work
environment.Performs responsibilities as delegated by the Director
and/or Supervisor and other duties as assigned.Maintains strict
confidentiality.Excellent verbal and written communication with
peers, physicians, office staff, and other departments; Maintains
effective working relationships. Works independently with
co-workers, doctor's offices and physicians.Demonstrates
appropriate use, knowledge of equipment needed for assigned
area.Demonstrates competence in relation to the defined mission,
vision, values, and strategic plan of the organization. Apparent by
ongoing completion of any or all of the following: proficiency
testing, skill demonstration, practice of core standards for
service excellence, and documentation review.MARGINAL JOB
FUNCTIONS:Performs other duties as assigned.Job
RequirementsQUALIFICATIONS:REQUIRED:General clerical skills to
include ability to type 60 wpm, excellent spelling, excellent
computer knowledge and skills (Microsoft Office, Meditech).
Demonstrate superior communication skills, both oral and written.
Ability to maintain excellent relationships with clinic personnel
and medical staff. Basic knowledge of all other departments in the
hospital and maintain effective relationships with
them.PREFERRED:Medical TerminologyTYPICAL PHYSICAL/MENTAL
DEMANDS:Medium physical/mental capabilities required. Must be able
to work independently as well as with physicians, patients/family
members and other co-workers courteously. Must be able to
prioritize work demands and organize time efficiently. Must be
clear thinking. Able to work with time constraints, high stress
situations and multiple tasks. Must be able to stand for extended
periods of time while filing and have the ability to stay focused
on monotonous and repetitive tasks. Must be able to walk/maneuver
frequently in and around clinic building. Handle multiple telephone
lines. Excellent problem solving skills required. Must have high
degree of accuracy with alphabet. Must be able to follow written
and verbal instructions with accuracy. Must also possess hand/eye
coordination skills sufficient to sort small pieces of paper and
file folders adequately.PAY RANGE: $18.15 - $26.75
Keywords: Sky Lakes Medical Center, Medford , Scheduling Secretary - Sky Lakes Primary Care Clinic - FT, Administration, Clerical , Klamath Falls, Oregon
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