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Payroll Coordinator

Company: Support.com, Inc.
Location: Myrtle Point
Posted on: January 15, 2022

Job Description:

Support.com, Inc. (NASDAQ: SPRT) is a leading provider of customer and technical support solutions delivered by home-based employees. For more than twenty years, the company has achieved stellar results for global enterprise clients and top-tier businesses. Support.com's proven, omnichannel solutions have been specifically designed and optimized for the homesourcing environment, resulting in industry-leading NPS scores and first call resolution rates. The company efficiently meets changing client needs through its highly-scalable, global network of home-based employees and secure, proprietary, cloud-based platforms.
Why Join Us


  • No travel, work from the comfort of your home, permanently!
  • If you need a place to work, have fun and learn. Support.com is for you
  • Competitive benefits and compensation

    The Payroll Coordinator works closely with the Accounting, Human Resources, Legal, and Operations teams. Under the general guidance of the Payroll Manager/Supervisor, and within the established corporate policies and procedures, the Payroll Coordinator is responsible for managing all aspects of payroll processing. The Payroll Coordinator will ensure the collection of all necessary information and documents, compute wages, and investigate and resolve any payroll issues or discrepancies. The Payroll Coordinator also provides resolution on payroll questions to employees, assists in month-end and year-end finance close activities, research outstanding payroll tax issues, and works with third party payroll processor to resolve issues and review computed wages, deductions, commissions, benefits, etc.

    • To liaise with HR on all new hires, terminations, and benefit deductions, etc., to ensure accurate payroll.
    • To liaise with Operations in collating employee timecards to calculate pay and types of pay (including overtime, regular pay, etc.).
    • Manage leaves and PTO balances for employees.
    • To be aware of local updates on payroll, tax related laws, and policies of the land.
    • Keeping up to date with the changes in the leave policies of the organization to make payroll partners aware of it so that the updates are captured in the payroll correctly.
    • To maintain and keeping track of all payroll reports, payroll processed, etc., from the in-country provider and payroll system.
    • To review and audit the previous tax filing reports to ensure no pending items with the local agencies.
    • Manage manual template functions within payroll system process flow to ensure that the payroll input data and attendance is shared on time and correctly.
    • Issuing payslips to employees and other post payroll reports to respective depts.
    • Performs other duties as assigned.

      Two years or more of India payroll administration and/or accounting experience.

      • Degree in accounting, finance, or a related field.
      • Good working knowledge of accounting practices and tax laws.

Keywords: Support.com, Inc., Medford , Payroll Coordinator, Accounting, Auditing , Myrtle Point, Oregon

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