Executive Director Practice Technology
Company: SCA Health
Location: Myrtle Point
Posted on: May 3, 2024
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Job Description:
Executive Director Practice
TechnologyJOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPHJOB_DESCRIPTION.SHARE.HTMLRemote,
United StatesSurgical Care AffiliatesSales
SupportRegularFull-time1USD $175,000.00/Yr.USD $225,000.00/Yr.32430
Job Description OverviewToday, SCA Health has grown to 11,000
teammates who care for 1 million patients each year and support
physician specialists holistically in many aspects of patient care.
Together, our teammates create value in specialty care by aligning
physicians, health plans and health systems around a common goal:
delivering on the quadruple aim of high-quality outcomes and a
better experience for patients and providers, all at a lower total
cost of care. As part of Optum, we participate in an integrated
care delivery system that enables us to support our partners as
they navigate a complex healthcare environment, Only SCA Health has
a dynamic group of physician-driven, specialty care businesses that
allows us to customize solutions, no matter the need or
challenge:We connect patients to physicians in new and
differentiated ways as part of Optum and with our new Specialty
Management Solutions business.We have pioneered a physician-led,
multi-site model of practice solutions that restores physician
agency by aligning incentives to support growth and transition to
value-based care.We lead the industry in value-based payment
solutions through our Global 1 bundled payment convener, that
provides easy predictable billing to patients.We help physicians
address everything beyond surgical procedures, including anesthesia
and ancillary service lines. The new SCA Health represents who we
are today and where we are going-and the growing career
opportunities for YOU. ResponsibilitiesOSP partners with specialty
physician groups, through MSOs to support their migration into
value-based healthcare as part of the OptumCare team. OSP partners
to provide practice management and clinical performance support,
referral and payer alignment, data analytics, and strategic capital
while the practices themselves provide physician leadership, market
knowledge and clinical excellence to create market-leading
specialty care delivery systems. OSP is responsible for delivering
high-value specialty care networks that overlay and integrate with
SCA Health, OptumCare Care Delivery Organizations (CDOs), and other
OptumCare partners. Role Description: Reporting to the VP of
Practice Services, this role is intended to be a technology
business operations leader. They will be responsible for building
the information technology offering for the national MSO and
building technology enabled solutions for local and regional OSP
platforms. They will be a key leader within the national MSO;
having a huge and lasting impact on setting the direction and
building IT solutions for specialty practices. A successful
candidate will have to be adept at designing and implementing
technology-enabled business solutions for the business; working as
a leader and luminary. The candidate should have a deep
understanding of the physician practice landscape and the unique
issues practices face. Candidate must be able to collaborate with
lines of business (finance, operations, managed care, revenue
cycle, clinical), to identify pain points and offer technology
solutions for business problems. Then take these learnings to work
with the broader SCAH Information Technology team to help identify
solutions and paths (build, buy, source internally). This person
will be the key liaison between SCAH IT team and the national MSO
acting as a true business partner to IT representing the practice
needs and unique challenges. This role has an opportunity to have
significant exposure to internal stakeholders, multiple functional
lanes, market operating group leadership, Optum, and high-profile
external regional platforms. Responsibility Description: This role
will have both short term (immediate) responsibilities as well as
longer term goals (1-2 years) as a successful candidate builds the
functional area. In addition to responsibilities as assigned,
immediate responsibilities a successful candidate will engage with,
include: Enterprise Data Warehouse - This "EDW" is a foundational
initiative to enable the growth and successful delivery of
solutions by the national MSO. Candidate will work with the data
architecture and other IT team members functioning as a subject
matter expert ("SME") to help guide the team in understanding the
structure of EMR/PMS and other systems (Phone, Patient Engagement
systems) and guide them in successfully transforming the data into
the EDW.Integration Support - Candidate will work with local
platform/partnerships to guide and advisement on: 1) transitioning
to SCA Health solutions and/or 2) EMR/PMS selection and
implementation.Workflow Optimization - candidate will work with
departments/lanes to help identify if and how technology can be
utilized workflow issues across the functional areas (Revenue
cycle, practice workflow, etc) Building the multi-specialty
technology offering - the 1-2 year vision of this role is to build
the services and offering. A successful candidate will focus on:
Visioning and ideation - Resulting in a defined value proposition
offering a unique and cutting-edge value proposition; effectively
communicating this differentiated service offering to physician
stakeholdersBuilding the solution through collaborating with
internal and external stakeholders. This position will be
responsible for working with existing SCAH IT resources to pull
together a comprehensive offering from internal, existing
capabilities and either build or externally sourced capabilities.
Some examples include:Technology Application Strategy - Identify
2-3 standard solutions that can be deployed and readily supported.
These would include a PMS/EMR solution, mobile charge capture,
patient engagement, etcDesktop Support - If the decision is made to
keep this locally owned, work with existing help desk solution
owners to develop an offering that is tailored to the practice
space and architecture. If we insource this support, work with SCAH
IT to inform decision on offering.EMR Optimization and Training -
Work with existing training team to develop a training and
optimization cosilting program in support of our Architecture and
practice spaceListening to the voice of the customer - Our most
important stakeholders are our physician partners. Continuous
improvement and implementation of (appropriate) feedbackSupporting
growth - Depending on the solution path (build or buy) and level of
support determined to be appropriate; This role will potentially
build out key support functions for clinical applications such as
training, project management, and desktop support. Key Activities:
Act as an advisor to other departments supporting OSP teammates to
help them draw insights for existing analytical tools, as well as
create requirements around new potential toolsWork with and gain
working relationships with Information Technology teammatesFind
ways to leverage existing enterprise data and information in
company's products and servicesPrioritize, plan, and track project
progress for the department. Participate and lead management
meetings in subject areaConsult with and present to partnerships
finding Utilize data analytics to uncover critical business
insights and findings Qualifications An undergraduate or graduate
degree in business or technology related fieldA minimum of ten
years of relevant healthcare experienceExperience with large
multisite medical groups is requiredDemonstrated experience with
physician practice system selection, implementation, and on-going
supportDemonstrated understanding of key physician practice
workflows (like Patient scheduling, Check-in/Check-out, Revenue
cycle)Ability to collaborate with other departments and
organizations (managed care, development, operations, MSO
partnerships, physician partners etc.)Working knowledge of the
latest technology solutions and trends in the specialty practice
spaceStrong written and verbal communication skills including the
ability to communicateDemonstrated ability to effectively
communicate with physiciansMotivation to achieve individual and
team goals, must be able to work independently and in a team
environment.Ability to function as high-level executive and in the
weeds in a start-up-like environmentTravel requirements: As needed
to support the company and partnerships (estimated
PIc4dfc79ac8a2-25660-33823362
Keywords: SCA Health, Medford , Executive Director Practice Technology, Executive , Myrtle Point, Oregon
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